1st Line Jobs

Makati, Metro Manila, Philippines

. Troubleshooting the system when customers log support tickets. Technical documentation and KB upkeep. 1st line of support for customers, Hot-seat Support. Supporting environments on AWS, which includes working

from: jobleads.co.ph - 2 days ago

Metro Manila, Philippines

outstanding customer service Technical escalation point for the 1st line team Assisting with research and development of products #J-18808-Ljbffr

from: jobleads.co.ph - 5 days ago

Ayuda Business Management Solutions Inc. - Taguig, National Capital Region

Key Tasks and Responsibilities: To provide 1st line technical support, answering support queries via phone and email, or other communication solutions (e.g., Chat, self-service Portal) Provide high 95000

from: jobslin.com - 9 days ago

Metro Manila, Philippines

of both routine and non-routine incidents, problems, and requests. Provision of 1st line support for incidents. Key Accountabilities: Technical Capability: Works under supervision, supporting standard

from: jobleads.co.ph - 4 days ago

Ayuda Business Management solution Inc - Taguig, Metro Manila, Philippines

, information, and technologies. Key Tasks and Responsibilities: To provide 1st line technical support, answering support queries via phone and email, or other communication solutions (e.g., Chat, self-service

from: jobleads.co.ph (+2 sources) - 3 days ago

Continent 8 Technologies PH Inc. - Makati, Philippines

when customers log support tickets Technical documentation and KB upkeep 1st line of support of customers, Hot-seat Support Supporting environments on AWS, which includes working with services like EC2

from: bossjob.ph - More than 30 days ago

Metro Manila, Philippines

Support Engineer (1st & 2nd line) you will be responsible for providing world class IT support across the business, ensuring that employees get the most out of their technology with as little disruption

from: jobleads.co.ph - 4 days ago

Taguig, Metro Manila, Philippines

business. The responsibilities include applying product configuration updates, managing changes from dev, staging and production and helping to triage production issues if 1st line are unable to resolve

from: jobleads.co.ph - 6 days ago

Nezda Technologies Inc. - Quezon City, Philippines

Receiving, logging, and managing calls from internal staff via telephone, email, chat, voice mail, self-service, etc. 1st and 2nd line support - troubleshooting of IT-related problems from in-house software

from: bossjob.ph - More than 30 days ago

Philippines

/ Regional ORM. Key Risk Indicator (KRI) Reporting – coordinate and collect KRI Data from each of the data providers from the 1st Line of Defense (1LoD), quality check the consistency of the data submitted

from: jobleads.co.ph - 11 days ago