1st Service Desk Jobs

J-K Network Services - Quezon City, Philippines

and problem solving skills. Establish and adhere to service level response and resolution times for all systems. Coordinate between employees and 2nd/3rd level IT Support for issues not under the 1st Level

from: jobvertise.com - 5 days ago

J-K Network Services - Quezon City, Philippines

and problem solving skills. Establish and adhere to service level response and resolution times for all systems. Coordinate between employees and 2nd/3rd level IT Support for issues not under the 1st Level

from: jobvertise.com - 5 days ago

Metro Manila, Philippines (+1 location)

escalation procedures. • All other duties as assigned. Additional Qualifications: 1 – 2 years working experience in a Technical Help Desk Environment providing 1st level phone support to a large customer base

from: jobleads.co.ph - 2 days ago

Manila, Metro Manila, Philippines

as assigned. Additional Qualifications: 1 – 2 years working experience in a Technical Help Desk Environment providing 1st level phone support to a large customer base. 1 - 2 years’ work experience in customer

from: jobleads.co.ph - 2 days ago

Nezda Technologies Inc. - Quezon City, Philippines

Receiving, logging, and managing calls from internal staff via telephone, email, chat, voice mail, self-service, etc. 1st and 2nd line support - troubleshooting of IT-related problems from in-house software

from: bossjob.ph - 8 days ago

Metro Manila, Philippines

, investigate causes and recommend solutions to correct common failures Escalates complex problems to higher level within organization What we're looking for Completed 1st year in college or graduate of any field

from: jobleads.co.ph - 2 days ago

Metro Manila, Philippines

and queries. Receive, log, and manage calls from internal staff via telephone, email, chat, voicemail, self-service, etc. Provide 1st and 2nd line support - troubleshooting of IT-related problems from in-house

from: jobleads.co.ph - 2 days ago

J-K Network Services - Quezon City, Philippines

and problem solving skills. Establish and adhere to service level response and resolution times for all systems. Coordinate between employees and 2nd/3rd level IT Support for issues not under the 1st Level

from: jobvertise.com - 17 days ago

Metro Manila, Philippines

and recommend solutions to correct common failures Escalates complex problems to higher level within organization Key Requirements: At least completed 1st year in college or graduate of any field 36 months’ work

from: jobleads.co.ph - 2 days ago

Metro Manila, Philippines

communication skills in English including documentation writing. Educated to at least GCSE English Grade A-C. Experience in MS Office and using basic software applications. Experienced in 1st line support

from: jobleads.co.ph - 2 days ago