1st Service Desk Jobs

Metro Manila, Philippines

employees and 2nd/3rd level IT Support for issues not under the 1st Level scope of the Service Desk Team. Effectively communicate to management, team members, and various customer groups. Perform Active

from: jobleads.co.ph - 4 days ago

Metro Manila, Philippines

globally competent and an expert in the areas of business process, application, infrastructure, and service desk. Role Purpose To provide a single point of contact for users, dealing with the management

from: jobleads.co.ph - 4 days ago

Career Professionals, Inc. - Quezon City, National Capital Region

and problem solving skills. • Establish and adhere to service level response and resolution times for all systems. • Coordinate between employees and 2nd/3rd level IT Support for issues not under the 1st Level

from: jobslin.com - More than 30 days ago

Manila, Metro Manila, Philippines (+1 location)

1st level phone support to a large customer base. 1 - 2 years’ work experience in customer services support or having equivalent kind of skills experience; soft skills a must. 1 - 2 years’ experience

from: jobleads.co.ph - Yesterday

Metro Manila, Philippines

Supervisors in Manila and Münster. Job Description: Will be part of our helpful and solutions-oriented 1st Level Support Team in the Global Service Desk and support our customers’ Managed Services; Work within

from: jobleads.co.ph - 6 days ago

Nezda Technologies Inc. - Quezon City, Philippines

Receiving, logging, and managing calls from internal staff via telephone, email, chat, voice mail, self-service, etc. 1st and 2nd line support - troubleshooting of IT-related problems from in-house software

from: bossjob.ph - More than 30 days ago

Metro Manila, Philippines

using appropriate escalation procedures. All other duties as assigned. Qualifications: 1 – 2 years working experience in a Technical Help Desk Environment providing 1st level phone support to a large

from: jobleads.co.ph - 5 days ago

Makati, Metro Manila, Philippines

. Troubleshooting the system when customers log support tickets. Technical documentation and KB upkeep. 1st line of support for customers, Hot-seat Support. Supporting environments on AWS, which includes working

from: jobleads.co.ph - 2 days ago

IOPEX TECHNOLOGIES INC. PHILIPPINES - Taguig City, National Capital Region

to provide technical assistance and support to the day-to-day incoming queries and issues related to software and hardware, network, and telephony troubleshooting • Provides 1st level of response

from: jobslin.com - More than 30 days ago

Metro Manila, Philippines

globally competent and an expert in the areas of business process, application, infrastructure, and service desk. To provide a single point of contact for users, dealing with the management of both routine

from: jobleads.co.ph - 5 days ago