CUSTOMER SERVICE ASSOCIATE • LOCAL ACCOUNT
View Job- Company Transec BPO - View more jobs
- LocationPasig
WHY JOIN OUR TRANSEC TEAM?
HMO, life insurance, and incentives
Represent one of the top leading brands in PH […]
ESSENTIAL JOB FUNCTIONS
Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
Coordinate with several branches and departments to resolve customer concerns and/or requests.
Ensure pending concerns are attended...
3 days ago from: bossjob.ph
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