Customer Service Supervisor 1 (Night Shift)
View Job- Company WTW - View more jobs
- LocationTaguig
Ensure established practices and work processes, tools and methodologies are being utilized […]
Perform customer service support and meet clients' day-to-day administrative needs with respect to benefit plans
Provide technical support and assist customers in using web-based, employee self-service tools, and be able to troubleshoot basic technical support issues for CSRs […]
Monitor staff and call management system queues/metrics to consistently meet Service Center performance metrics and quality goals […]
Provide back-up coverage for Client leadership through direct support or coordination of coverage...
6 days ago from: bossjob.ph
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