Blended Customer Service Representative - Voice & Non Voice (AI Account)
View Job- Company Transcosmos - View more jobs
- LocationPasig
At least 6 months of BPO experience (knowledge in basic troubleshooting) […]
Customer Support : Handle inbound inquiries via phone, email, and chat, providing technical and product-related assistance to customers.
Technical Troubleshooting : Assist customers with AI camera setup, installation, connectivity issues, and software functionality.
Product Knowledge : Stay updated on AI camera features, troubleshooting guides, and frequently asked questions to provide accurate support.
Account Management : Address customer queries related to account settings, orders, returns, and warranty claims.
Upsell...
15 days ago from: bossjob.ph
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