Portuguese Bilingual | Clark Pampanga (For Pooling)
View Job- Company Infosys BPM - View more jobs
- LocationTaguig
Weareseekingamotivatedandexperienced PortugueseBilingual CustomerServicetojoinourdynamicteamatINFOSYSBPMLIMITEDPhilippineBranch.Thisisafull-timepositionbasedinClark,Pampanga.Youwillplayavitalroleinprovidingefficientandeffectivesupporttoourcustomers,ensuringtheirneedsaremetandresolvedinatimelymanner. […]
RespondtoandresolveincomingsupportrequestsfromCustomersviaphone,emailorsystem
Providefirst-linesupportandescalatecomplexissuestotheappropriateteams […]
Identifyandrecommendprocessimprovementstoenhancethecustomerexperience
Collaboratewithcross-functionalteamstoensureseamlessservicedelivery […]
Strongproblem...
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