Portuguese Bilingual | Clark Pampanga (For Pooling)  

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Description

Weareseekingamotivatedandexperienced PortugueseBilingual CustomerServicetojoinourdynamicteamatINFOSYSBPMLIMITEDPhilippineBranch.Thisisafull-timepositionbasedinClark,Pampanga.Youwillplayavitalroleinprovidingefficientandeffectivesupporttoourcustomers,ensuringtheirneedsaremetandresolvedinatimelymanner. […]
RespondtoandresolveincomingsupportrequestsfromCustomersviaphone,emailorsystem
Providefirst-linesupportandescalatecomplexissuestotheappropriateteams […]
Identifyandrecommendprocessimprovementstoenhancethecustomerexperience
Collaboratewithcross-functionalteamstoensureseamlessservicedelivery […]
Strongproblem...

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