Workforce Management/Real Time Analyst
View Job- Company Transcom Worldwide Philippines, Inc. - View more jobs
- LocationDavao del Sur, Philippines
As a Workforce Management Real Time Analyst, you will manage all call center traffic to ensure compliance with customer service level agreements.
This will include serving as the call traffic and trending analyst for the assigned operations, providing real-time and historical call center data to internal and external audiences, and working with call center supervisors and managers. In addition, you will analyze trends within assigned operations, not limited to call volumes, call patterns, staff productivity, performance trends, shrinkages, and resource allocation. This position will use the results...
2 days ago from: bossjob.ph
View JobRefine your search
- Filter by Job Title
- Accountant (Australian Account) (1)
- Bookkeeper (1)
Related Job Offers
Accountant (Australian Account)
Australian Outsource Desk Inc. - Angeles City, Pampanga
Process payroll and ensure compliance with Australian tax regulations. Strong understanding of Australian accounting principles and tax regulations. Reconcile bank statements and ensure accuracy of financial...
AU Bookkeeper (Immediate /Competitive Salary/ Office-based)
Australian Outsource Desk Inc. - Angeles, Pampanga
Record daily financial transactions and maintain an accurate general ledger. Prepare and process accounts payable and receivable. Use accounting software such as MYOB, Xero, and QuickBooks Online. Reconcile...
Bookkeeper for Utilities and Inventory
St. Catherine Realty Corporation - Angeles City, Pampanga
• Reconcile monthly cycle counts and semi-annual physical counts to the perpetual inventory ledger • Ensuring compliance with local legal requirements • Expertise in Microsoft Excel or any other spread...
Bookkeeper
St. Catherine Realty Corporation - Angeles City, Pampanga
• Recording day-to-day financial transactions and completing the posting process. • Ensuring compliance with local legal requirements • Comfortable dealing with huge volumes of complex data • Working with...