Assurance Call Center Jobs

Metro Manila, Philippines

Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving

from: jobleads.co.ph - Yesterday

Cebu City, Central Visayas, Philippines

, Excel, PowerPoint). Flexibility to work in shifts, including evenings, weekends, and holidays, as needed. Experience in training and development of call center agents. Knowledge of industry best practices

from: jobleads.co.ph - 7 days ago

Loop Contact Solutions - Legazpi Village, NCR

in call center operations and customer service Knowledge of quality assurance processes Ability to analyze data and metrics to drive performance improvements Proficiency in Microsoft Office suite Previous

from: jora.com - More than 30 days ago

Metro Manila, Philippines

and Responsibilities: Oversees call center quality assurance programs. Establishes standards governing customer interactions, implements screening programs to monitor those interactions, and designs training programs

from: jobleads.co.ph - 9 days ago

Pasig, Metro Manila, Philippines

payroll review and submission to ensure correct entries Responsible for driving the growth of revenue and profit originating from a call center Proven ability to meet performance, efficiency, and quality

from: jobleads.co.ph - 9 days ago

Pasig, Metro Manila, Philippines

from a call center Proven ability to meet performance, efficiency, and quality assurance targets Monitor individual and team results to identify and act on both positive and negative performance Communicate key

from: jobleads.co.ph - 9 days ago

Pasig, Metro Manila, Philippines

of direct reports. Responsible for weekly payroll review and submission to ensure correct entries. Responsible for driving the growth of revenue and profit originating from a call center. Proven ability

from: jobleads.co.ph - 9 days ago

Pasig, Metro Manila, Philippines

from a call center. Proven ability to meet performance, efficiency, and quality assurance targets. Monitor individual and team results to identify and act on both positive and negative performance. Communicate

from: jobleads.co.ph - 9 days ago

Pasig, Metro Manila, Philippines

of revenue and profit originating from a call center. Proven ability to meet performance, efficiency, and quality assurance targets. Monitor individual and team results to identify and act on both positive

from: jobleads.co.ph - 9 days ago

Pasig, Metro Manila, Philippines

from a call center. Proven ability to meet performance, efficiency, and quality assurance targets. Monitor individual and team results to identify and act on both positive and negative performance. Communicate

from: jobleads.co.ph - 9 days ago