Technical Support Representative
View Job- Company Hier Business Solutions Inc - View more jobs
- LocationBulacan, Philippines
Ensure client satisfaction through smooth project continuance and ongoing support for HRIS and Payroll system
Manage the end-to-end operations on different CMS/platforms for our clients
Respond to client concerns or inquiries for Hier Payroll configurations and assistance through different channels: Hier Support Center, Email, Viber, Facebook Page, Phone Call, SMS etc.
Follow up and make scheduled call backs to clients where necessary to ensure the problem/concern is resolved.
Provide reports on issues and escalates to the team when needed while following standard processes and procedures.
Create...
More than 30 days ago from: bossjob.ph
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