Call Quality Analyst Jobs

Metro Manila, Philippines

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, national origin, citizenship status, marital status, military/veteran...

from: jobleads.co.ph - 8 days ago

Metro Manila, Philippines

Assist in customization of ClientLogic quality review guidelines per client specification and creation of plans to achieve quality/customer satisfaction goals. Monitor quality and accuracy attributes;...

from: jobleads.co.ph - 11 days ago

TASQ Staffing Solutions - Pasay, National Capital Region

Requirements: Must be amendable to work onsite Must have a minimum of 1 year experience as Quality Analyst in BPO Industry Good communication skills Good knowledge in Quality Tools Prefer insurance 37000

from: jobslin.com - More than 30 days ago

Metro Manila, Philippines

. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance

from: jobleads.co.ph - 7 days ago

Metro Manila, Philippines

The Quality Analyst 1 in CBPS is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing calls. Develops working knowledge of business

from: jobleads.co.ph - 17 days ago

Manpower Core Group Inc. - Mandaluyong City, National Capital Region

Key skills Quality Analyst BPO Call center Sales experience Job Title: QA for Sales Work set up: Onsite in Mandaluyong City Work shift: Shifting schedule Salary: 21K Qualifications: • Amenable 21000

from: jobslin.com - More than 30 days ago

General Santos, Soccsksargen, Philippines

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our NOC associates that deal with our existing and potential customers. The QA will monitor inbound

from: jobleads.co.ph - 9 days ago

Philippines

Overview The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company and client’s quality values and methodology. Responsibilities Monitoring of Calls

from: jobleads.co.ph - 12 days ago

Growthfn - Pasay, Cebu

, checklists, and evaluation tools. Performance Monitoring and Analysis: Oversee regular audits and evaluations of calls, chats, emails, or other customer interactions. Analyze quality trends and identify areas 85000

from: jobslin.com - More than 30 days ago

Metro Manila, Philippines

in a Quality Analyst role within a BPO setting, specifically for healthcare accounts. Strong knowledge of healthcare industry standards, compliance requirements, and US healthcare laws. Proficiency in call

from: jobleads.co.ph - 3 days ago