Service Assurance Jobs in Cebu City

IntouchCX - Cebu

: Campus Wide About The Job Were changing the way people think about customer service, and we need your help! Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs

from: bossjob.ph - 2 days ago

Netrix Global - Cebu

the quality of efficiency of the Service Desk. Absorb feedback from management, the Quality Assurance Program and monthly KPI metrics. Communication Communicate problem trends and unresolved problems to other

from: bossjob.ph - 10 days ago

Dover Corporation - Cebu City, PH

with an emerging shared services organization, the Team Lead, Business Process Controls and Quality is responsible in supporting assurance and consulting engagements across DBS sites, projects and/or initiatives

from: Dover Corporation - 12 days ago

IntouchCX - Cebu

, and we need your help! Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating

from: bossjob.ph - 23 days ago

IntouchCX - Cebu

to perform corrective action Deliver corrective disciplinary, up-skilling and coaching action as appropriate, and per company policy As Quality Assurance and Training Manager, You Have 3+ years of leadership

from: bossjob.ph - 3 days ago

JobsAvenuePH - Cebu, Cebu

By proceeding - You agree that this will be processed as a referral by John Christopher Briagas - Alorica Training Supervisor. About the Role: We are looking for a Quality Assurance (QA 30000

from: jobslin.com - More than 30 days ago

JobsAvenuePH - Cebu, Cebu

improvement. Key Responsibilities: ✔️ Oversee the QA team in evaluating inbound and outbound calls, chat, and email interactions. ✔️ Develop and implement quality assurance strategies to enhance customer 35000

from: jobslin.com - More than 30 days ago

IntouchCX - Cebu

our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs About The Job Were changing the way people think about customer service

from: bossjob.ph - 23 days ago

Arcadis - Cebu

: Standardization & Automation of Service Delivery Develop and implement standards ways of working for the Service Line, including governance and assurance across the discipline using standardized process and best

from: bossjob.ph - 23 days ago

Arcadis - Cebu

and implement standards ways of working for the Service Line, including governance and assurance across the discipline using standardized process and best practices. Full alignment required with the Global

from: bossjob.ph - 23 days ago