Quality Assurance Team Lead -Y35
View Job- Company Neksjob - View more jobs
- Salary25500
- LocationCebu, Cebu
- Job TypePermanent
We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while maintaining compliance with company standards and procedures.
The ideal candidate will have deep knowledge of quality assurance principles, contact centre operations, and the ability to drive continuous improvement initiatives. This position involves supervising...
6 days ago from: jobslin.com
View JobRefine your search
- Filter by Job Title
- Executive Assistant (5)
- Account Manager Sales Executive (2)
- Acumatica Implementation Consultant (2)
- Brand Manager (2)
- Marketing Executive (2)
- Filter by Location
- Makati City (24)
- Manila (18)
- Quezon City (16)
- Pasig City (16)
- Taguig City (12)
Related Job Offers
Customer Success Manager
MySigrid - Ortigas, Metro Manila
The Customer Success Manager’s primary duty is to ensure the needs of the client are understood and satisfied by working closely with the Executive Assistant. The Customer Success Manager is responsible...
Senior Level Manager - Filipino Management
Pro Alliant Services Inc. - Pasay, National Capital Region
Develop and execute strategic plans to achieve business goals. Oversee and manage multiple departments to ensure operational efficiency.
Online Sales Assistant
Tangent Solutions Inc. - Ortigas, Metro Manila
Responsible for product collection and setup, visual merchandising, pricing, page management, content updates, sales destinations, and featured shops based on inventory needs and marketing priorities.
BPO Content Developer (Hybrid)
Manpower Core Group Inc. - Pasay City, National Capital Region
• Supervisors managers, and senior managers, for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support, settling issues left unresolved, monthly...
BPO PHRN/ USRN Process Trainer
Manpower Core Group Inc. - Pasay City, National Capital Region
The primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses on transferring process knowledge and its related skills essential to accomplish...