Customer Service Representative (No Experience Needed)
View Job- Company Nityo Infotech Services Philippines Inc. - View more jobs
- Salary30000
- LocationCebu City, Cebu
- Job TypePermanent
Answering Inquiries: Addressing customer questions and concerns via various communication methods.
Problem Resolution: Effectively addressing customer issues and complaints.
Order Processing: Taking customer orders, processing payments, and handling returns.
Documentation: Maintaining detailed records of customer interactions.
Feedback Collection: Gathering customer feedback to identify areas for improvement.
Escalation: Forwarding complex issues to appropriate departments for further resolution.
Product Knowledge: Maintaining a strong understanding of the company's products and services.
3 days ago from: jobslin.com
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