Quality Auditing Analyst
View Job- Company JobsAvenuePH - View more jobs
- LocationCebu, Philippines
About the Role:
We are looking for a Quality Assurance (QA) Representative to monitor and evaluate customer interactions to ensure service excellence. You will assess call quality, provide feedback to agents, and collaborate with leadership to drive improvements in customer experience. […]
Monitor inbound and outbound calls, chat, or email interactions to ensure adherence to company standards.
Evaluate customer interactions for accuracy, professionalism, and compliance with company policies.
Provide constructive feedback to agents and assist in coaching sessions.
Maintain and update QA scorecards...
11 days ago from: bossjob.ph
View JobRefine your search
- Filter by Job Title
- Data Analyst (52)
- Business Analyst (44)
- Quality Assurance Analyst (23)
- Financial Analyst (21)
- It Business Analyst (15)
- Filter by Location
- Makati City (364)
- Quezon City (258)
- Taguig City (220)
- Manila (149)
- Cebu City (110)
Related Job Offers
Analyst
Vertere Global Solutions Inc - Metro Manila
Your primary responsibility will be end-to-end change management - impact analysis, planning, analyzing, designing and implementing the change while ensuring adoption. Scope covers impact to organization...
Business Analyst
ACCPRO International - Taytay, Rizal
The Business Analyst plays a critical role in bridging the gap between business needs and technology solutions. This role involves gathering, analyzing, and documenting business requirements, collaborating...
Data Analyst
Z Getcare Systems Inc. - Angeles City, Pampanga, Pampanga
Candidate must possess Post Graduate Diploma/ Master's Degree in Mathematics , Data Science, Computer Science or equivalent degree. Ability to present complex findings to both technical and non-technical...
Data Analyst
Paramount Human Resource Multi-Purpose Cooperative - Taguig, Metro Manila
We are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will have strong skills in data collection, processing, and visualization to uncover insights that drive...
Sales Analyst
JR&R Distributors Inc. - Quezon City, National Capital Region
The Trade Marketing Team is looking for a Sales Analyst who excels at producing precise, insightful reports that drive strategic decisions, optimize retail performance, and fuel sales growth, ultimately...