Customer Service Officer
View Job- Company Rize Gadget Repair - Fuente Branch - View more jobs
- LocationCebu, Philippines
Greet customers and assist them with inquiries about gadget repairs and services.
Assess customer issues and provide basic troubleshooting advice.
Process repair requests, create service tickets, and update customers on repair status.
Explain repair costs, warranties, and service terms clearly.
Handle customer complaints and escalate complex issues to technicians or management.
Process payments and issue receipts using POS systems.
Maintain records of customer interactions and transactions.
Ensure the front desk and waiting area are clean and organized.
14 days ago from: bossjob.ph
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