Manager, Voice of Customer
View Job- Company OP360 (OfficePartners360) - View more jobs
- LocationCebu
We are looking for a Manager of Voice of the Customer (VOC) to lead our efforts in gathering, analyzing, and acting on customer feedback. This role is crucial in ensuring that our customers and employees voices are heard, helping improve customer experience and business decisions. You will work closely with different teams, identify trends, and develop strategies that enhance customer satisfaction and loyalty. […]
Develop and manage programs to collect customer feedback through surveys, focus groups, interviews, and social media.
Analyze customer feedback to identify trends, pain points, and opportunities...
23 days ago from: bossjob.ph
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