Contact Center Analyst Jobs

Makati, Metro Manila, Philippines (+2 locations)

: Genesys, IEX Experience in developing dashboards, visualizations and understandable reports for the business Experience working in the BPO/Contact Center Industry Demonstrated understanding of applicable

from: jobleads.co.ph - 2 days ago

Cebu City, Central Visayas, Philippines (+2 locations)

, visualizations and understandable reports for the business Experience working in the BPO/Contact Center Industry Intermediate to Advance Excel, Access, Excel dashboarding experience. WFM tools: Genesys, IEX

from: jobleads.co.ph - 12 days ago

iOPEX Technologies Philippines Inc. - Taguig, NCR

-time monitoring, and performance analysis to ensure optimal staffing levels and resource allocation within the organization's contact center or operational environment. Roles & Responsibilities Lead

from: jora.com - More than 30 days ago

Metro Manila, Philippines

Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving

from: jobleads.co.ph - 15 days ago

Metro Manila, Philippines

Services or Contact Center environments (customer/technical support experience preferred). Fresh graduates with strong communication skills may also apply. Experience working with diverse, multicultural

from: jobleads.co.ph - 16 days ago

Cebu City, Central Visayas, Philippines

for proper resolution. Education/Experience: At least 1-year experience as a Real-time Analyst, Scheduling and Capacity Planning. 1+ years of supervisory experience in a call center environment. Experience

from: jobleads.co.ph - More than 30 days ago