Customer Care Performance Jobs

Puerto Princesa, MIMAROPA, Philippines

of the reactivations customer care team and individual agents' performance. Collaborate with the wider marketing team for effective communication and implementation of new initiatives, updates, or processes. Stay agile

from: jobleads.co.ph - Yesterday

Manila, Metro Manila, Philippines (+1 location)

opportunities. ● Monitor performance using KPIs and CSATs, ensuring the team meets or exceeds targets. ● Manage the helpdesk and collaborate with the Customer Care Director to enhance efficiency, automation

from: jobleads.co.ph - 3 days ago

Neksjob Corporation - Makati, Cagayan (+1 location)

Salary Package: 19,000 - 23,000 Job Description: Professionally interact with customers, responding to specific requests in accordance with process rules. Provide top-notch customer support 23000

from: jobslin.com - 15 days ago

Metro Manila, Philippines

the Client’s business strategy and manage billing concerns. Utilize and be familiar with current system functions, applications, and enhancements. The Customer Care Associate must achieve and maintain Client’s

from: jobleads.co.ph - Yesterday

Makati, Metro Manila, Philippines

to follow through to solve the escalated concerns within the customer’s promised resolution time. Track and maintain the customer care service level / KPI and metrics: Monitor and generate self and team’s

from: jobleads.co.ph - 4 days ago

TORCH Solutions - Cebu City, Cebu

Ability to remain calm and composed under pressure Basic computer skills and a willingness to use technology to support customers What we offer: Competitive salary and performance-based incentives 18000

from: jobslin.com - 6 days ago

Iloilo City, WESTERN VISAYAS, Philippines

and resolve tickets with urgency and care and communicate directly with customers over phone or email. Job Highlights Day 1 HMO for you and two (2) of your dependents. Annual and Performance Based Salary

from: jobleads.co.ph - 4 days ago

Metro Manila, Philippines

leadership skills and experience in the insurance industry, with a focus on customer care and claims management. Key responsibilities Lead and manage a team of Customer Service Agents, providing guidance

from: jobleads.co.ph - 4 days ago

Neksjob Philippines - Makati, National Capital Region

Job Description: Professionally interact with customers, responding to specific requests in accordance with process rules. Provide top-notch customer support with empathy and care. Qualifications 23000

from: jobslin.com - 12 days ago

Kawit, Cavite, Philippines

use of MS Office. Strong leadership and customer care abilities. Ability to analyze data and make strategic decisions. Tasks and Responsibilities: Manage Inventory: Oversee the distribution of inbound

from: jobleads.co.ph - 4 days ago