Technical Support Representative
View Job- Company Shinevision Enterprises, Inc. - View more jobs
- LocationDavao del Sur
Provide technical support to customers via phone, email, or chat regarding VoIP services, including configuration, troubleshooting, and problem resolution.
Diagnose and resolve technical hardware and software issues related to VoIP equipment and applications.
Document all support interactions and troubleshooting steps in our ticketing system with clear and concise notes.
Collaborate with other support team members and departments to escalate and resolve complex issues promptly. […]
Stay current with industry trends and advancements in VoIP technology to provide up-to-date information to customers...
13 days ago from: bossjob.ph
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