Training Call Quality Jobs in Lapu-Lapu City

IntouchCX - Cebu

and facilitate staff meetings Set and provide direction of new initiatives, opportunities and foster "best in practice" training and professional development Provide coaching to global staff in quality assurance

from: bossjob.ph - Yesterday

Datamatics Careers- Philippines - Cebu, Philippines

) when not training a batch. Phone time may increase or decrease depending on evaluation and business/project needs. Calls will be audited by the quality team. As an SME for the project, the trainer

from: manatal.com - 18 days ago

LegalMatch.com - Cebu City, Central Visayas

to the Sales Team Assisting in quality assurance activities (as needed) to ensure adherence to company standards and optimize customer experience Making outbound calls to potential customers with the goal

from: workable.com - 15 days ago

Neksjob - Cebu, Cebu

initiatives. This position involves supervising QA professionals, leading quality-focused projects, and working closely with training and operations teams to improve agent performance. Key Responsibilities 25500

from: jobslin.com - 22 days ago

The Hird - Philippines - Cebu

Responsibilities: Lead and manage the quality assurance team for the travel account. Monitor, evaluate, and enhance call quality to ensure adherence to business objectives. Implement QA strategies to improve agent

from: bossjob.ph - 29 days ago

KMC Solutions, Inc. - Cebu, Philippines

to department leadership for improvement of workflow processes, operating systems, training programs, reference materials, and quality initiatives that enhance the customer experience. Keep current on new plan

from: bossjob.ph - More than 30 days ago