15 1st Line Jobs
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L2 Technical Support (MSP) | Onsite Ortigas | Shifting Metro Manila, Philippines outstanding customer service Technical escalation point for the 1st line team Assisting with research and development of products #J-18808-Ljbffr 5 days ago
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Service Desk Expert Metro Manila, Philippines of both routine and non-routine incidents, problems, and requests. Provision of 1st line support for incidents. Key Accountabilities: Technical Capability: Works under supervision, supporting standard 4 days ago
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Bilingual Italian IT Service Desk Agent Ayuda Business Management Solutions Inc. - Taguig, National Capital Region Key Tasks and Responsibilities: To provide 1st line technical support, answering support queries via phone and email, or other communication solutions (e.g., Chat, self-service Portal) Provide high 95000 9 days ago
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Bilingual IT Service Desk Agent Level 1.5 (English-Italian) Ayuda Business Management solution Inc - Taguig, Metro Manila, Philippines , information, and technologies. Key Tasks and Responsibilities: To provide 1st line technical support, answering support queries via phone and email, or other communication solutions (e.g., Chat, self-service 3 days ago
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EUC Support Engineer Metro Manila, Philippines Support Engineer (1st & 2nd line) you will be responsible for providing world class IT support across the business, ensuring that employees get the most out of their technology with as little disruption 4 days ago
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Associate Cloud Systems Engineer Continent 8 Technologies PH Inc. - Makati, Philippines when customers log support tickets Technical documentation and KB upkeep 1st line of support of customers, Hot-seat Support Supporting environments on AWS, which includes working with services like EC2 More than 30 days ago
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Product Configuration Engineer - Hybrid - BGC - Up to 75K Taguig, Metro Manila, Philippines business. The responsibilities include applying product configuration updates, managing changes from dev, staging and production and helping to triage production issues if 1st line are unable to resolve 6 days ago
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NFR Specialist III Philippines / Regional ORM. Key Risk Indicator (KRI) Reporting – coordinate and collect KRI Data from each of the data providers from the 1st Line of Defense (1LoD), quality check the consistency of the data submitted 11 days ago
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IT Service Desk L2 | Start Jan 2025 | up to 40k Package + 20%ND Nezda Technologies Inc. - Quezon City, Philippines Receiving, logging, and managing calls from internal staff via telephone, email, chat, voice mail, self-service, etc. 1st and 2nd line support - troubleshooting of IT-related problems from in-house software More than 30 days ago
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Cloud Associate Manila, Metro Manila, Philippines ) pipelines when necessary. Maintenance and continuous improvement cycles. Troubleshooting the system when customers log support tickets. Technical documentation and KB upkeep. 1st line of support of customers 6 days ago
Top locations
- Taguig City (8)
- Manila (7)
- Makati City (7)
- Cebu City (4)
- Dasmariñas City (2)
- Pasay (2)
- Quezon City (2)
- Cavite City (1)