10 1st Line Jobs
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Associate Cloud Systems Engineer Continent 8 Technologies PH Inc. - Makati, Philippines when customers log support tickets Technical documentation and KB upkeep 1st line of support of customers, Hot-seat Support Supporting environments on AWS, which includes working with services like EC2 Yesterday
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L3 Customer Technical Lead | ORTIGAS Metro Manila, Philippines 1st line team completes 100% of new user requests on time, preventing IT issues for end users on their first day or week. Train (and document) the first line team to manage an increasing number of RRE 4 days ago
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Customer Technical Lead III | ORTIGAS Metro Manila, Philippines 1st line team completes 100% of new user requests on time, preventing IT issues for end users on their first day or week. Train (and document) the first line team to manage an increasing number of RRE 5 days ago
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WB QR Lead Manila, Metro Manila, Philippines clients. The role of 1st line Quality Management is to define and maintain global minimum requirements and standards for 1st LoD quality, monitor the functioning of the 1st LoD Quality activities, outputs 7 days ago
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Senior EUC Support Engineer Metro Manila, Philippines you will be doing As the Senior EUC Support Engineer (1st & 2nd line) you will play a crucial role in the IT team overseeing and maintaining user productivity by delivering timely and effective technical assistance 13 days ago
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Chief Information Security Officer (Online Process Only) Quezon City, Metro Manila, Philippines . Jointly accountable with 1st Line Information Security leaders to ensure that IS capabilities are effective, current, industry-leading, and conform to our standards. Provide effective challenge of strategy 15 days ago
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WB QR Lead Manila, Metro Manila, Philippines clients. The role of 1st line Quality Management is to define and maintain global minimum requirements and standards for 1st LoD quality, monitor the functioning of the 1st LoD Quality activities, outputs 22 days ago
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EY Technology - Information Security Control & Risk Compliance Senior Analyst Dasmariñas, Cavite, Philippines testing plans, following the model for 1st line and 2nd line testing best-practice strategies. They will be responsible for routinely testing and assessing the effectiveness and efficiency of Information 27 days ago
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Systems Engineer Philippines holiday, and equipment provided. Responsibilities: Be the 1st line of Tech support for production incidents Initial root cause analysis (based on previously created playbooks). Escalation when required. Dev More than 30 days ago
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Manager, IT Service Management Philippines compliance is enforced. The Service Manager has sufficient authority to manage incidents through 1st, 2nd, and 3rd line support to ensure they are resolved satisfactorily. Responsibility for the Incident More than 30 days ago
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