16 2nd Line Jobs
-
L2 Technical Support (MSP) | Onsite Ortigas | Shifting Metro Manila, Philippines 2nd Line Technical Analyst About Chalkline Chalkline is a Microsoft Solutions Partner in Modern Work & Infrastructure Azure with an Advanced Specialisation in Azure Virtual Desktop. We are heavily 5 days ago
-
EUC Support Engineer Metro Manila, Philippines Support Engineer (1st & 2nd line) you will be responsible for providing world class IT support across the business, ensuring that employees get the most out of their technology with as little disruption 4 days ago
-
Japanese Service Desk (Php 75,000 - Php 80,000 - Still Negotiabl J-K Network Services - Taguig Users, including troubleshooting, resolution where possible and assignment or escalation of tickets to 2nd/3rd line support teams. ➤ Supports Service Request Management and Service Restoration Management 8 days ago
-
Senior Support Engineer (Citrix) (WFH/Remote) Metro Manila, Philippines as a technical resource for customer projects and serve as an SME for designated accounts. Mentor 1st and 2nd line teams to enhance skills and team capabilities. Share knowledge and collaborate within the 2nd line 6 days ago
- Forum: Start a Discussion Join
-
Desktop Support Engineer Quezon City, Metro Manila, Philippines to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement. STATEMENT OF DUTIES AND RESPONSIBILITIES Address user tickets regarding hardware, software 8 days ago
-
Japanese Service Desk J-K Network Services - McKinley, Taguig City troubleshooting, resolution where possible and assignment or escalation of tickets to 2nd/3rd line support teams. Supports Service Request Management and Service Restoration Management Level 1 of Japanese customers 15 days ago
-
Manager, IT Service Management Philippines compliance is enforced. The Service Manager has sufficient authority to manage incidents through 1st, 2nd, and 3rd line support to ensure they are resolved satisfactorily. Responsibility for the Incident 7 days ago
-
Data Operations Specialist Philippines in your growth with a learning grant program reinforcing our commitment to fostering a culture of continuous learning. Top-of-the-line tech: MacBook Pro, magic mouse, 2nd screen . . . Need anything else? Let 11 days ago
-
IT Service Desk L2 | Start Jan 2025 | up to 40k Package + 20%ND Nezda Technologies Inc. - Quezon City, Philippines Receiving, logging, and managing calls from internal staff via telephone, email, chat, voice mail, self-service, etc. 1st and 2nd line support - troubleshooting of IT-related problems from in-house software More than 30 days ago
-
Technical Support Advisor Philippines our commitment to fostering a culture of continuous learning. Top-of-the-line tech MacBook Pro, magic mouse, 2nd screen . . . Need anything else? Let the People & Culture team know. Remember our Grow Together 11 days ago
Top locations