The E-Commerce & Customer Sales Assistant will play a vital role in managing our online store, processing orders, and providing exceptional customer support. This position requires a blend of technical skills, customer service expertise, and a proactive approach to problem-solving.
Key Functions:
Process and fulfill online orders promptly and accurately.
Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
Provide product information and assist customers with purchase decisions.
Maintain accurate customer records.
Proactively reach out to customers to improve...