• Build a scalable, world-class learning and education program for Capital Markets – Transfer Agency and Treasury Services. […]
• Manage allocation of people and financial resources for Learning and Development and be able to adapt to other tasks such as coaching, mentoring, compliance auditing […]
• Identify training opportunities through constant TNA Training Needs Analysis to formulate and facilitate training programs, mock call scenarios, best practices, one-pager process flows, and refreshers, to enhance product knowledge and customer service skills […]
• Collaborate with internal teams, including...