Act as the primary point of contact for clients, responding to inquiries, concerns, and service requests in a professional manner.
Schedule and confirm appointments for treatments, consultations, and technician visits, ensuring smooth operations and optimal time management. […]
Communicate with clients through phone calls, text messages, and social media platforms (including Facebook, Yelp, and Thumbtack). […]
Process customer requests, providing accurate, complete information while ensuring all communication is clear, professional, and empathetic. […]
Follow up with clients post-treatment to gather...