Customer Support Associate

  • Company:

    Dempsey Resource Management Inc. (DEMPSEY)

  • Location:

    Makati, City, National Capital Region

  • Salary:

    25000

  • Job Type:

    Permanent

A Customer Support Associate assists customers by providing information, resolving issues, and ensuring a positive experience with a company’s products or services. Their primary goal is to support and maintain customer satisfaction.
Key Responsibilities:
Responding to customer inquiries via phone, email, chat, or in-person
Troubleshooting product or service issues
Providing accurate information about products, services, billing, or policies
Logging and tracking customer concerns or feedback
Escalating complex issues to higher-level support when needed
Following up with customers to ensure resolution...

3 days ago from: jobslin.com

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