General Customer Service includes posstomer service and support via phone, online chat, or text including: […]
• Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher […]
• Acting as liaison between customers, production and distribution departments related to specific customer orders […]
• Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects.
• Shares best practice and advice t-sale technical and/or non-technical customer service and support across...