We are seeking a motivated and experienced Collection Supervisor to lead a team of collection agents in support of a US-based collections account. The ideal candidate will have at least one year of experience in supervising a collections team within the BPO industry and have a strong understanding of US collection practices. This role requires a candidate who is willing to work or relocate to Sibulan, Negros Oriental, and is comfortable with night shifts. […]
- Supervise and manage a team of collection agents to meet performance targets and KPIs for US collections accounts.
- Monitor and review...