Were looking for a dedicated and customer-focused professional to join our home loan servicing team. If youre passionate about delivering great service and have experience in financial services or lending, wed love to hear from you. […]
Handle customer enquiries across phone, email, and chat.
Provide support on loan settlements, payments, variations, and discharges.
Aim for first-contact resolution with every interaction.
Maintain accurate customer records and documentation.
Identify opportunities for customer retention or referrals. […]
Strong communication and problem-solving skills.
Experience...