* Communicates with customer on the phone or by way of written correspondence to deal with concerns.
* Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
* Matching customers’ demands to Clients’ products and solutions and services
* Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
* Communicating specific information to internal and external clients and sharing understanding with colleagues […]
* An open, friendly and professional work environment.
* A professionally and personally rewarding...