We are seeking a dedicated and bilingual Spanish Customer Service Representative (CSR) to join our team. In this role, you will provide exceptional support to Spanish and English-speaking customers, handling inquiries, resolving issues, and ensuring a positive customer experience across all communication channels.
Respond to customer inquiries via phone, email, chat, or social media in both Spanish and English.
Provide accurate information regarding products, services, billing, orders, and policies.
Resolve customer concerns efficiently and professionally, escalating complex issues when necessary...