Greeting guests: Welcoming guests in a friendly manner
Managing reservations: Taking bookings and cancellations by phone, email, or in person
Checking in and out guests: Assigning rooms, handing over keys, and checking out guests
Answering questions: Providing information about the pension house, local transportation, and places of interest
Handling special requests: Dealing with requests like room service, wake-up calls, or taxi bookings
Managing payments: Taking payments from guests using cash, credit card, or debit card
Handling mail: Taking mail for posting and passing on messages to guests
Addressing...