As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues in a timely and professional manner. […]
1. Respond to customer inquiries related to product information, availability, pricing, shipping, and returns on both Shopee and Lazada platforms. […]
4. Assist customers with order tracking, updates on shipping delays, and other delivery-related concerns. […]
6. Process product returns and exchanges according to company policies, including managing damaged or defective product claims. […]
9. Investigate...