More than 4 years of relevant work experience required for this role […]
Lead and manage the IT Help Desk team to ensure efficient daily operations.
Oversee the ticketing system, troubleshoot technical issues, and handle escalations. […]
Monitor patching processes and ensure proper system maintenance. […]
• 5+ years of experience in an IT support-type role with exposure to the various technologies listed above and 1+ years of Management Experience in IT Support. […]
• A Bachelor's Degree in Computer Science, Information Technology, or a relevant field is preferred. […]
• Advanced understanding...