Location: Philippines (Remote) […]
- Operationally coordinate the activities and workload of technical engineers to ensure Customer Technical Support services are delivered and service commitments are managed and met.
- Where there are requests or issues, ensure these are resolved with minimal impact or delay to customer services, systems, platforms and/or business operations.
Qualifications:
- Ability to lead a team to deliver excellent customer support.
- Must have experience with telco Industry specifically in OSS
- Display a proven track record in the management of service and customer support...