You are joining Sutherland as a Customer Service Associate for our Telco account in Carmona, and you'll be managing a wide range of technical support requests, from resolving outages and CPE synchronization issues to configuring static IPs and port forwarding setups. You'll provide critical assistance to customers facing impaired internet services, guiding them through troubleshooting and service restoration.
Be the expert that keeps customers connectedjoin our team today!
KEY RESPONSIBILITIES:
Provide excellent customer service assistance to clients queries via phone call
Conducting an assistance...