The IDD Project Manager leads the Instructional Design, Learning Innovation and Reports Administration Team in the planning, execution, management of assigned projects and as well as the development and review of content. The incumbent conducts integrated training needs assessments, evaluates, and coordinates a comprehensive range of programs to support call center operations. […]
Manage Curriculum Development project deadlines, work breakdown structure and monitor progress. Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness...