This role is responsible for streamlining how Zendesk takes care of its employees. We have thousands of employees across the globe that need answers to payroll, onboarding, benefits, and leave questions quickly. We want to give them the best experience possible by making the process to get their answers frustration free. Youll build the process and automation that tracks employee interactions and tickets to reduce friction. Youll be the single threaded leader responsible for continuous improvement within the People Services org that is always thinking about how to optimize this process. […]
Partner...