Organize support/training/tasks/Configuration/integration that are deemed necessary to help in the successful adoption of the system across the client organization and ensure excellent customer satisfaction.
Monitor, attend, prioritize, diagnoses, and resolves incidents according to agreed procedures and escalates unresolved incidents and seek for resolution. Progress reporting according to agreed procedures.
Engage with customers and our internal team to support solution deployment, configuration, integration and the operation of Bentley software and any other solution as requested. […]
4-6 years...