Receives and processes requests or complaints for vehicle repair or maintenance from drivers or users.
Endorse vehicles for repair or maintenance after making diagnostic validation. Coordinate with affiliated consultant,mechanic, or technician.
Inspect quality and ensure correctness of work done on serviced vehicle before returning it to the driver or user. […]
Maintain a monitoring system for all requests and/or complaints received for vehicle repair or maintenance concerns.and highlight high risk/priority cases. Said monitoring shall be periodically reported to the immediate superior.
Conduct...