Call Center Agent ( Non Voice Chat Support ) Alorica Centris

  • Company:

    Lexie Staffing & Business Consulting

  • Location:

    Quezon City, National Capital Region

  • Salary:

    22500

  • Job Type:

    Permanent

To assist customers with queries via Emails/Chats and deal with multiple customers at the same time. Follow communication scripts when handling different topics. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
Non-voice chat support jobs involve responding to customer inquiries through email or chat. These jobs may also involve troubleshooting technical issues. […]
Answering questions: Respond to customer questions in a timely and efficient manner
Identifying needs: Ask questions to understand the customer's needs and clarify information
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More than 30 days ago from: jobslin.com