As a Customer Service Representative, you will handle inbound and outbound calls to assist customers with their inquiries, complaints, and requests. You will provide excellent customer support, resolve issues efficiently, and ensure customer satisfaction. […]
1. Handle inbound and outbound calls from customers regarding inquiries, concerns, and complaints.
2. Provide accurate information about products, services, and promotions.
3. Resolve customer issues efficiently, escalating complex cases when necessary. […]
5. Process customer transactions, refunds, or billing inquiries.
6. Maintain records...