Provide first-line technical support for hardware, software, and network-related issues.
Diagnose and resolve technical problems in person, via phone, or through remote support tools.
Install, configure, and maintain computer systems, printers, and other IT equipment. […]
Assist in software and system updates, patches, and upgrades.
Monitor and maintain IT infrastructure, including servers, networks, and backup systems. […]
Train employees on IT best practices, security protocols, and new technologies.
Ensure data security and compliance with company policies and IT regulations.
Collaborate with...