We are looking for a proactive and experienced Operations Supervisor to lead a customer service team specializing in post-sale technical and non-technical support. The ideal candidate has a background in Insurance, Banking, or Financial Services and a passion for delivering exceptional customer experiences. This role involves overseeing daily operations, ensuring service excellence, and implementing process improvements across multiple channels, including call centers, online platforms, and walk-in centers. […]
Supervise and coordinate daily operations of customer service representatives (Individual...