Workforce Analyst Scheduler is responsible in creating forecasts, scheduling, capacity planning and other workforce reports requested. Provides analytics on scheduling, forecasting, trends, and capacity planning opportunities with operations. Heads weekly scheduling call with operations team on site or in different regions. […]
Responsible with coordinating with operations, MIS and Real time analysts on a weekly basis on schedule plan from net staffing reports, leave allocations, overtime and off phone time requests. […]
Coordinates with workforce leads on highlights, lowlights, opportunities and...