Procurement & Vendor Management Work with stakeholders to collect requirements, initiate procurement requests, and collaborate with external vendors.
Service Transition & Delivery Implement technology migrations, system upgrades, and ensure smooth service transitions.
Incident & Problem Management Troubleshoot and resolve 2nd-level incidents, service requests, and conduct root cause analysis (RCA) . […]
Security & Compliance Implement corrective actions based on security alerts and ensure compliance with information security policies .
Change & Release Management Manage system updates, maintain...