The Office Staff supports the administrative needs of the technology organization. The Admin Assistant uses his/her skills in office productivity systems to organize and schedule activities that achieve efficient company operations. […]
• Assist and resolve customer concerns via phone, email, and other media regarding products and services
• Schedule and monitor work of field technicians
• Facilitate in-house repair of equipment when needed
• Ensure that clients' expectations regarding installation, repair and maintenance are met to their satisfaction
• Provide administrative support to customers...