Provide first level support for desktop computer systems under the guidance of the Site System Support Sr. and/or Site System Support Administrator. Work with network and application engineers to ensure high end user satisfaction in a call center environment. […]
Monitor all scheduled production processing and act as a backup to the Site System Support Sr. when necessary to assist in any data backup and restore processes and ensure that all assigned tasks are completed properly and in a timely fashion. […]
End user support and firefighting.These tasks are performed to provide our internal and external...