The Collections Team Lead oversees a team of collections specialists to ensure compliance with internal policies and regulations. Also leads projects to improve operational efficiency, liaise with stakeholders and clients, and resolve escalated issues while supporting team members. […]
Regularly evaluate performance and provide training to improve team skills. […]
Ensure compliance with both internal policies and procedures, and external regulations such as BSP issuances and other applicable laws. […]
Completion of adhoc tasks such as creating and updating of SOPs, assistance in credit policies...