Lead and manage high-impact end-to-end projects that interface with various teams
Design initiatives using analytical and conceptual problem solving to improve improve the customer service experience at Shopee
Identify functional/product gaps and initiate projects
Work with functional stakeholders to lead and drive projects that enable business improvement and transformation
Communicate strategies and objectives with relevant departments and colleagues […]
Create a system to evaluate the success of any adjustments made within the organization and present any findings […]
4-5 years total work experience...